Terms of Service

Last updated: May 18, 2025

Introduction

These Terms of Service (“Terms”) outline your rights and responsibilities when using MyIsopods.com (“MyIsopods,” “we,” “us,” or “our”). This includes all services, tools, and content available through our website and platform. By using MyIsopods.com, you agree to these Terms. If you do not agree, do not use the site.

MyIsopods is a niche marketplace where vendors and hobbyists list and sell live isopods, springtails, bioactive supplies, and other related products. We provide a platform to connect buyers and sellers—we do not own or inspect any of the listed products, and we are not a party to the actual transactions between users.

Eligibility

You must be at least 18 years old to use MyIsopods.com. By using the platform, you confirm that you meet this age requirement.

Account Usage & Conduct

  • You may only create one account per individual or business.
  • All information provided in your vendor profile must be accurate and verifiable.
  • You must not share your login credentials with third parties.
  • You must follow local, state, and federal laws related to the sale, transport, and possession of live invertebrates and related products.

Violations may result in suspension, account removal, or legal action.

Marketplace Role

We are a platform, not a broker or intermediary. We do not:

  • Guarantee the accuracy or quality of listings
  • Handle transactions or shipping
  • Offer buyer or seller protection outside our own policies

We do not assume liability for disputes, failed deliveries, misrepresented items, or any transactions conducted off-platform.

Prohibited Behavior

Users may not:

  • List sick, infested, or illegal animals
  • Use deceptive pricing or “mystery box” schemes
  • Post inappropriate, violent, or misleading content
  • Circumvent account bans or create alternate accounts
  • Spam, scam, or harass other users

We reserve the right to remove any listings or accounts that violate these rules.

Listings & Content

By posting on MyIsopods.com, you grant us a non-exclusive license to use your content (text, images, videos) to promote your listings and the marketplace.

  • Photos must be original and accurately reflect the product.
  • Example or stock images must be clearly labeled.
  • Sellers are responsible for keeping listings up to date.

Shipping

Vendors must:

  • Use proper, safe, and legal packaging and methods
  • Only ship Monday through Wednesday
  • Communicate tracking and estimated delivery times

Repeated reports of DOAs (dead on arrival), mispackaging, or other issues may result in suspension.

Payments and Fees

  • MyIsopods charges vendors a flat 7.5% commission per sale.
  • No listing fees or subscriptions are currently required.
  • Payouts are managed via our integrated payment provider.

Sellers are responsible for their own taxes, permits, and legal compliance in their jurisdictions.

Disputes & Resolution

  • Buyers and sellers are encouraged to resolve disputes respectfully.
  • MyIsopods may step in to mediate disputes but is not obligated to do so.
  • Final decisions regarding rule violations or account enforcement rest with us.

Disclaimers

Our platform and services are provided “as is” without warranties of any kind. We are not liable for:

  • Lost revenue or products
  • Miscommunication or misinformation
  • Delayed shipments or dead animals
  • Disputes between users

Indemnification

You agree to indemnify and hold MyIsopods harmless from any claims, damages, or liabilities arising from:

  • Your use of the platform
  • Any legal violations
  • Issues caused by your listings or products

Termination

We reserve the right to:

  • Suspend or delete any account at our discretion
  • Remove listings without notice
  • Enforce restrictions for any violations

Privacy

Use of MyIsopods.com is also governed by our Privacy Policy. Your information will never be sold, and is only used to operate and improve the platform.

Legal Jurisdiction

These Terms are governed by the laws of Utah, and any disputes must be resolved in courts located in Utah.

Contact Us

For questions about these Terms or to report violations, contact: help@myisopods.com

We may revise these Terms at any time. Continued use of MyIsopods.com after changes means you agree to the new Terms.